call our helpline on:
Or email email@example.com
Great quick service
Great overall service, and really good customer service!
Delivery dates changed 3 times
Good price, rapid delivery
Helpful over the phone - and went and checked with their supplier to make sure I was getting the right product
Feedback & after sales service of course I will redo it
Excellent service, as always, from Essential Supplies.
Can always rely on Essential Supplies... Easy to order and orders arrive really quickly.
Item as described, fast service. However would not use again as p+p is exorbitant as does not reflect the true cost on a single item.
On 09-May-2018 the supplier responded:
Thank you for your feedback, it is alwaysgood to hear back from our customers, even if you are not happy witheverything. I am glad you like the product, and it was delivered to youpromptly and in good condition. I note you felt we charged too much for our packaging and delivery charge.
I do not like to hear we have an unhappycustomer, so in the circumstances I am pleased to offer you a full refund on your deliverycharge, please read the full details below.
When you buy any item from EssentialSupplies you are dealing with real people, we are not run robots, for that sortof service you need to use a different company.
To give you a little idea of what goes onfor your £10 delivery charge,
Yes all that for£10, I think it is fantastic value for money. A bank will charge more to send one letter. We do pay our staff above minimum wage, we do pay our taxes, andwe are still in business. I know thelikes of Amazon will do it for less but our staff want to earn a living, andnot be replaced by robots. We do offeryou the choice to collect it for free from us.
I am so surethat the value of our service and product is second to none, that I will offeryou a refund to cover all the £10delivery charge from us, if you can find the same product for sale anywhere inthe world for less money than you paid us, including any delivery charges.
How is that foran offer, please do contact me, Iam Simon, if you want to claim back thedelivery charge.
Phone: 0800 0432 123 or 01752 817 140
Main Email: firstname.lastname@example.org
Very Urgent After Hours Email: email@example.com
Fax: 01752 814 688
© 2013 - 2018 Essential Supplies UK Ltd
| Company Number 3119738 | VAT No. 684 5910 02