Customer Feedback

Here are some reviews of our products from customers who have purchased.

Feedback for Essential Supplies has been compiled from reviews.

Date Product Score Customer Comment
Date: Product:

LED Connector Cable 13A White

  • Customer also bought: .... :
  • 3m LED Adapter Cable 1 in / 12 out (White)
  • PAR 56 Lamp 300w / 240v Flood by GE
Score:
Service:--
Customer Comment:

Essential Supplies are experienceing difficulties with their automated shipping charges and it is at the customers expense. Ended up they needed a further 4 payment before they would ship an order, so order shipment delayed by two days as they are not even prepared to telephone the customer and follow up, but expect the cutomer to call them. Not the first time experiencing this with them.


On 20-Apr-2018 the supplier responded:
Hi Jeremey. Thanks for pointing out the problem with our website and shipping charges not being correct for Ireland. I have just tried the checkout and it is not great. The delivery charges for Ireland are only clear if you look up it up in our delivery section, they are not clear at checkout. Our IT team are working on it now. We equally hope to have a new website up in the next couple of months to make this side of things accurate and easier to use.Regarding contacting you. You placed your order on Monday evening. On Tuesday morning our sales team contacted you via email, that email bounced back with an out of office message, giving a second email address. The team repeated the email to the second address but did not get a reply. The following day the team sent emails to both address's and called your phone and left a message, to which you responded and paid the outstanding shipping fees to Ireland, before the good were dispatched.I do agree people expect a superior service from Essential Supplies, we will make it better for you and all our customers in Ireland. I will also make sure you get sent a discount code for any future orders. Regards Simon

Date: Product:

TITAN 63A 415v to 3 x 32A 230v, 6 x 16A 230v Sockets with RCD & MCB protection

Score:
Service:++
Customer Comment:

As per description and a prompt delivery . Will use again

Date: Product:

Wall Socket 230v 16A IP44 by PCE

  • Customer also bought: .... :
  • Appliance Inlet Wall Mount 230v 16A IP44 by PCE
  • Connector / Socket 16A 230v IP44 by PCE
Score:
Service:++Product:nyt
Customer Comment:

Items as described. Arrived in good time.

Date: Product:

110v Connector / Socket 16A IP44 by PCE

  • Customer also bought: .... :
  • 110v Plug 16A IP44 by PCE
  • Plug 16A 230v IP44 by PCE
  • Connector / Socket 16A 230v IP44 by PCE
  • Duracell Procell AAA Battery
Score:
Service:++Product:++
Customer Comment:

I ordered plugs and sockets plus batteries of my choice, they sent them - they arrived and I am using them - Brilliant

Date: Product:

250KG Kader Clamp for Marquee Fixing (In Stock)

Score:
Service:++Product:+
Customer Comment:

Quick and efficient service. Was quoted 2 day delivery and it arrived the next morning thanks.

Date: Product:

Plug 63A 415v IP67 by PCE

  • Customer also bought: .... :
  • Panel Socket 240v 32a IP44 by PCE
  • Socket 63A 415v IP67 by PCE
  • Wall Socket 230v 16A IP44 by PCE
Score:
Service:++Product:nyt
Customer Comment:

Brilliant service, arrived early the next day helping get my job sorted quickly.
The warehouse were also extremely attentive to my special requests put on the order

Date: Product:

Prolights Smart BAT Carry Bag Fits Four

Score:
Service:++
Customer Comment:

it was great, came on time at time stated goods in good order all you can ask for really .

Date: Product:

Par 38 Lamp 80w Flood

Score:
Service:++
Customer Comment:

Items ordered via intermet arrived the next day

Date: Product:

16A 415V Solid Adaptor to 3 x 16A 240V

Score:
Service:++Product:++
Customer Comment:

great service. good communication, very good product.

Date: Product:

Best Gaffer Tape 50mm x 50m Black

  • Customer also bought: .... :
  • Best Gaffer Tape 50mm x 50m White
  • Velcro 25mm s/a Black Hook
Score:
Service:++Product:nyt
Customer Comment:

Always Great Service and help