Registered Company Details

Essential Supplies UK LTD is a PLC incorporated in 1995.

Registered in England Company Number: 03119738
Registered Office: Leigh Saxton Green LLP, Mutual House, 70 Conduit Street, London W12 2GD

**Please note this address must not be used for any correspondence**

Order Confirmation and Acceptance

When placing an order online, you will receive an automatic order confirmation email. This is to indicate that we have received your order. It does not indicate that a contract exists between yourself and Essential Supplies.

Once your order has been processed and despatched, we will send a VAT invoice, indicating official acceptance of your order, at which point a contract will be created. We have included this term to protect us in the event that an error has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the event of a change in the price of any goods, we will always contact you first to confirm that you wish to proceed with the order.

Shipping And Handling

Although we endeavour to despatch goods on the date of order (stock permitting), we do not accept any liability for late or missed deliveries, as this can be due to circumstances beyond our control.

Delivery Terms

For orders placed in the UK or European Union, VAT is added at 20% on all goods and services. For orders being delivered outside of the UK, VAT will not be added as long as a valid VAT number is supplied by the customer.

For all other international orders shipped outside of the European Union, VAT will not be added.

Remittance Terms

Payments are processed online by Sage Pay, offering you extra security. When ordering online, your payment details are not stored to our systems and will remain secure.

VAT Charges

We guarantee your total satisfaction with our products and services. All of our products come with a minimum 30 day no quibble guarantee as standard.

Reaching Us

If you need to contact us, please use the following contact points:

Essential Supplies
Unit 22 Trevol Business Park
Torpoint
Cornwall
PL11 2TB

Tel UK (0) 800 0432 123
Fax UK 01752 814688

Email sales@essentialsupplies.co.uk

Returns Policy

All goods ordered from this site can be returned (in an unused condition) for a full refund within 14 days of delivery. There may be a carriage charge and goods may be subject to a restocking fee.

Your statutory rights to return goods are protected under the EU Distance Selling Directive, which can be viewed in full at http://www.legislation.gov.uk/uksi/2000/2334/contents/made.