Delivery Options
We deliver to mainland UK and worldwide.
UK Mainland Deliveries
We have loads of options for when your delivery will arrive – all based on which service you choose at checkout:
Please note our cut off time is 2pm, for orders to be shipped on the same day. DPD leaves us at 4pm, so we can sometimes squeeze in orders afer 2pm
- Standard Delivery (2 to 3 days)
- Standard Next Day (Mon to Fri not guaranteed) - order by 2pm
- Sunday Delivery - order by Fri 2pm
- Saturday Delivery - order by Fri 2pm
- Next Day by 12 noon - order by 2pm
- Saturday before 12 noon - order by Fri 2pm
- Sunday before 12 noon - order by Fri 2pm
- Next day Guaranteed - order by 2pm
- Saturday Guaranteed - order by Fri 2pm
For a full explanation and cost of the deliveries see our helpful table below.
Please note the Next Day Delivery and quick services are based on stock availability, we will notify you if products are not available within the time you have selected.
Our warehouse process and dispatch goods from Monday to Friday, so any delivery you need for the weekend must be ordered by 2pm on Friday.
We offer free delivery to UK mainland on all orders over £75 excluding VAT, with our standard service on a 2 to 3 business day delivery, if you need it sooner, no problem – you can upgrade the shipping options for the appropriate fee.
For orders under £75 excluding VAT, the delivery charge is £5.00 + VAT.
Please allow 2 days for deliveries to the North of Scotland, and UK offshore.
Delivery Rates
Service | Charges Ex VAT | Details |
| UK Mainland Services | ||
Standard Delivery – 2 to 3 days | Free | 2-3 days delivery time. Small goods by Royal Mail Second Class service, Larger goods, sent using DPD. UK Mainland Only. |
Standard Delivery - 2 to 3 days | £5 | 2-3 days delivery time. Small goods by Royal Mail Second Class service, Larger goods, sent using DPD. UK Mainland Only. |
Standard Next Day Mon to Fri | £8 | Goods dispatched same day using a DPD service Monday to Friday. Not a guaranteed service. UK Mainland Only. Order by 2pm |
Saturday or Sunday Delivery | £15 | Delivery Anytime, on either a Saturday or Sunday. Orders must be placed by 2pm Friday. Not a guaranteed service. UK Mainland Only. |
| Next Day by 12 noon | £15 | Goods dispatched same day using a DPD service for a before 12 noon delivery, Monday to Friday. Not a guaranteed service. UK Mainland Only. |
| Saturday before 12 noon | £25 | Saturday Delivery by 12 noon, Must Place Order by 2pm Friday. Not a guaranteed service. UK Mainland Only. |
| Next Day Guaranteed | £24 | Our guaranteed next day service through DPD, guaranteed for the following day, we also endeavour to get it to you before 10:30. Monday to Friday, orders must be placed by 2pm previous day. UK Mainland Only. |
| Saturday Guaranteed before 10.30 | £40 | Our guaranteed Saturday service through DPD, guaranteed for the following day, we also endeavour to get it to you before 10:30. Monday to Friday, orders must be placed by 2pm previous day. UK Mainland Only. |
| Outside UK Mainland, Europe and Worldwide | ||
Isle of Wight | £16 | Delivery in 2 working days, not a guaranteed service. |
Northern Ireland, UK Offshore, | £16 | Delivery in 2 to 4 working days, not a guaranteed service. |
Eire, France, Belgium, | £22 | Delivery in 2 to 3 working days, not a guaranteed service. Max 30kg per box. |
Austria / Denmark / | £25 | Delivery in 3 to 4 working days. Max 30kg per box. Spain has restristrions banning electrical and lighting goods from UK |
Estonia / Finland / Hungary / Poland / | £35 | Delivery in 4 to 5 working days. Max 30kg per box. |
Collection Charges | £15 | UK Mainland Only – DPD Collect from Premises. |
Return Charge – Small Item | £7.40 per Box | Customer to drop parcel at local DPD Collection Point. |
All delivery rates are subject to VAT, all values shown are exclusive of VAT.
International Deliveries
For orders not included in the table above please contact our sales team:
Telephone: 01752 817 140 / 0800 0432 123
Email: sales@essentialsupplies.co.uk
Or use the online chat option on this website.
Order Tracking
Our main courier is DPD local. You will be supplied with a consignment number upon ordering so you can check the progress of your delivery – this is texted to the mobile number provided at the order stage direct from DPD.
TRACK your Parcel here DPD Local.:
For all other tracking enquiries please contact our Sales team.
Returns Policy
We offer a 30-day returns guarantee on most items... we’re nice like that!
When returning anything you need a returns number, contact a member of our sales team and they will give you this and confirm the delivery address to return the goods to.
Make sure the item (and any free items that came with the product) are:
- unused (with any tags still attached)
- in original packaging
- in a resaleable condition
Depending on the item there may be a carriage charge and goods may be subject to a restocking fee.
Your statutory rights to return goods are protected under the EU Distance Selling Directive, which can be viewed in full at http://www.legislation.gov.uk/uksi/2000/2334/contents/made.
Refunds
We'll refund your money to the original payment method. If you paid on card, it can take up to 7 days to appear back in your account. PayPal refunds can take up to 30 days.