Return & Refunds Policy
We offer a 30-day returns guarantee on most items... we’re nice like that!
When returning anything you need a returns number, contact a member of our sales team and they will give you this and confirm the delivery address to return the goods to.
Make sure the item (and any free items that came with the product) are:
- unused (with any tags still attached)
- in original packaging
- in a resaleable condition
Depending on the item there may be a carriage charge and goods may be subject to a restocking fee.
Your statutory rights to return goods are protected under the EU Distance Selling Directive, which can be viewed in full at http://www.legislation.gov.uk/uksi/2000/2334/contents/made.
We'll refund your money to the original payment method. If you paid on card, it can take up to 7 days to appear back in your account. PayPal refunds can take up to 30 days.