Return & Refunds Policy


All goods ordered from this site can be returned (in an unused condition with packaging) for a full refund within 14 days of delivery.

There may be a carriage charge and goods may be subject to a restocking fee.

Please contact Essential Supplies for a returns number and address details before returning goods.

Your statutory rights to return goods are protected under the EU Distance Selling Directive, which can be viewed in full at http://www.legislation.gov.uk/uksi/2000/2334/contents/made.